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Opinions What our clients say
New year get away
We had a lovely time. After reading reviews we expected very little. To be honest we didn’t break the bank booking either. We arrived to be greeted by the most enthusiastic and friendly receptionist I’ve ever come across in my years of travelling. Actually all reception staff went above and beyond, they’re a credit to the hotel. Restaurant wise, pretty surprised. Always something to eat. Friendly chefs and waiting staff. Always made a fuss of the children. My partner is coeliac and food was relatively well labelled and anything that wasn’t the chefs were happy to confirm if they Co gained gluten.
The New Year’s Eve gala dinner was a nice little touch. Only gripe about food was the snack bar ran out very quickly and left the children disappointed. No allergen labels here, not that my partner would have risked it due to cross contamination. Also be careful with the slush machine. Not sure it get used enough and my daughter was sick after using it. Animation staff are some funny guys. Tried their best. Made the activities good fun, especially the adult games; beer pong, shuffle board and water polo. Again they made a fuss of the children.
Bedroom clean and cleaners very thorough and lovely. Sun loungers that were in the winter sun were taken up very early. Didn’t bother us plenty of others and we spent a lot of time in pool. We visited oasis park, there’s a free bus from just up the road and the driver dropped us back at the hotel doors. Quiet little town but a park on every corner. Plenty of restaurants and shops. Very close to the main central. All in all one of the most friendliest staff hotels we have ever stayed at. Would return again as a cheap get away.
We had a lovely time. After reading reviews we expected very little. To be honest we didn’t break the bank booking either. We arrived to be greeted by the most enthusiastic and friendly receptionist I’ve ever come across in my years of travelling. Actually all reception staff went above and beyond, they’re a credit to the hotel. Restaurant wise, pretty surprised. Always something to eat. Friendly chefs and waiting staff. Always made a fuss of the children. My partner is coeliac and food was relatively well labelled and anything that wasn’t the chefs were happy to confirm if they Co gained gluten.
The New Year’s Eve gala dinner was a nice little touch. Only gripe about food was the snack bar ran out very quickly and left the children disappointed. No allergen labels here, not that my partner would have risked it due to cross contamination. Also be careful with the slush machine. Not sure it get used enough and my daughter was sick after using it. Animation staff are some funny guys. Tried their best. Made the activities good fun, especially the adult games; beer pong, shuffle board and water polo. Again they made a fuss of the children.
Bedroom clean and cleaners very thorough and lovely. Sun loungers that were in the winter sun were taken up very early. Didn’t bother us plenty of others and we spent a lot of time in pool. We visited oasis park, there’s a free bus from just up the road and the driver dropped us back at the hotel doors. Quiet little town but a park on every corner. Plenty of restaurants and shops. Very close to the main central. All in all one of the most friendliest staff hotels we have ever stayed at. Would return again as a cheap get away.
Lbarker89
4/5
04/01/2023
Dec 2022
Had a lovely Christmas at this hotel. Stayed for a week with my husband. Hotel is spotless and food was lovely the main pool was heated which was great. Roof top pool was closed for refurbishment, but receptionist told us will be ready for March and I think this hotel would be even better when the roof top opens up, so therefore would love to return. Requested a pool view room which we got and room was spotless and plenty room and lovely balcony. Will defo return to this hotel and looking forward to seeing the rooftop poll .
Had a lovely Christmas at this hotel. Stayed for a week with my husband. Hotel is spotless and food was lovely the main pool was heated which was great. Roof top pool was closed for refurbishment, but receptionist told us will be ready for March and I think this hotel would be even better when the roof top opens up, so therefore would love to return. Requested a pool view room which we got and room was spotless and plenty room and lovely balcony. Will defo return to this hotel and looking forward to seeing the rooftop poll .
debbierS7517SK
5/5
04/01/2023
Very good
Hotel was fine in an ideal location. We went all inclusive and were pleasantly surprised by the choice and standard of food after reading mixed reviews. One small gripe is the pools see little in the way of sun and the sunbeds which will be in the sun are ‘claimed’ despite many lying empty other than a towel on them all day. Would stay again.
Hotel was fine in an ideal location. We went all inclusive and were pleasantly surprised by the choice and standard of food after reading mixed reviews. One small gripe is the pools see little in the way of sun and the sunbeds which will be in the sun are ‘claimed’ despite many lying empty other than a towel on them all day. Would stay again.
donniemaclean
4/5
03/01/2023
Good hotel
Very clean everywhere. Bedrooms adequate. Plenty hot water. Shower powerful. Beds very comfortable. All inclusive means food all day. We could always find something good to eat. Plenty of choice. Reception staff were excellent. All staff were great especially Jina in the dining room. Pool was cold. Plenty sun beds however some are in the shade because of time of year. Very close to the beach. Only a short walk to the centre.
Very clean everywhere. Bedrooms adequate. Plenty hot water. Shower powerful. Beds very comfortable. All inclusive means food all day. We could always find something good to eat. Plenty of choice. Reception staff were excellent. All staff were great especially Jina in the dining room. Pool was cold. Plenty sun beds however some are in the shade because of time of year. Very close to the beach. Only a short walk to the centre.
velvety
4/5
30/11/2022
Xmas 2022
I have just got back last night after spending 2wks at this hotel... Even though I think this hotel could improve on a few things overall I think all the staff do an amazing job, they are all so friendly & all work extremely hard... When I looked at reviews for this hotel I wasn't expecting much from the hotel but when I arrived I was pleasantly surprised, our room & balcony was spacious & it was kept very clean by hotel cleaner she was a lovely lady, We stayed in room 2008, it got the sun all day on balcony...
Food was good, we always found something to eat but we aren't fussy eaters but did hear lots of guests wasn't happy with the food, When hotel was quiet the food was lots better but did notice when hotel got busy the food went downhill just a bit, in my personal opinion I believe it's because they isn't enough staff to keep up when hotel is busy...
We don't sit around pool all day but if we wanted too we would have to fight for a bed in the sun haha, guests putting there towels down on beds then going for there breakfast, we read on info booklet we got when arrived that wasn't allowed but it clearly was ... Overall we thought the hotel was good & we would visit this hotel again... We paid for all inclusive & it was very cheap holiday & for a 3* they is nothing we personally can complain about... In my opinion you get what you pay for & for what we paid we got more than expected...
I have just got back last night after spending 2wks at this hotel... Even though I think this hotel could improve on a few things overall I think all the staff do an amazing job, they are all so friendly & all work extremely hard... When I looked at reviews for this hotel I wasn't expecting much from the hotel but when I arrived I was pleasantly surprised, our room & balcony was spacious & it was kept very clean by hotel cleaner she was a lovely lady, We stayed in room 2008, it got the sun all day on balcony...
Food was good, we always found something to eat but we aren't fussy eaters but did hear lots of guests wasn't happy with the food, When hotel was quiet the food was lots better but did notice when hotel got busy the food went downhill just a bit, in my personal opinion I believe it's because they isn't enough staff to keep up when hotel is busy...
We don't sit around pool all day but if we wanted too we would have to fight for a bed in the sun haha, guests putting there towels down on beds then going for there breakfast, we read on info booklet we got when arrived that wasn't allowed but it clearly was ... Overall we thought the hotel was good & we would visit this hotel again... We paid for all inclusive & it was very cheap holiday & for a 3* they is nothing we personally can complain about... In my opinion you get what you pay for & for what we paid we got more than expected...
588downc
5/5
01/01/2023
Great Hotel
Booked this hotel last minute and reading reviews here we were not expecting a lot but it is fantastic... Clean rooms, sunny high floor as requested. The friendliest staff I think I've ever met in a hotel. Entertainment lads were funny and made us laugh constantly.Food was good. Always found something. Drinks plentiful. Gorgeous sangria and vodka slushes. Nice pool area. Couldn't fault it one bit! Except the freezing pool! Brilliant place to stay! Would visit again.
Booked this hotel last minute and reading reviews here we were not expecting a lot but it is fantastic... Clean rooms, sunny high floor as requested. The friendliest staff I think I've ever met in a hotel. Entertainment lads were funny and made us laugh constantly.Food was good. Always found something. Drinks plentiful. Gorgeous sangria and vodka slushes. Nice pool area. Couldn't fault it one bit! Except the freezing pool! Brilliant place to stay! Would visit again.
anyam203
5/5
27/11/2022
Really enjoyed
We stayed at Chatur caleta from 20th to 31st August. Before departure we were informed that the roof top was under renovation. We weren't that put out, has we wouldn't have used anyway. Although we were all inclusive, but we tend to eat out some evenings. It's nice to see what's out there, and try different cuisines. We travelled has a family and our 4 children always found something of their taste in and at the snack bar they liked. The staff were wonderful and very attentive.The rooms were spacious and very clean.
We stayed at Chatur caleta from 20th to 31st August. Before departure we were informed that the roof top was under renovation. We weren't that put out, has we wouldn't have used anyway. Although we were all inclusive, but we tend to eat out some evenings. It's nice to see what's out there, and try different cuisines. We travelled has a family and our 4 children always found something of their taste in and at the snack bar they liked. The staff were wonderful and very attentive.The rooms were spacious and very clean.
We did find that has we had two adjoining rooms and we were making the sofa beds and setting them back up.The cleaners were not changing the sofa beds and only leaving two towels. We stopped making them. There are two entertainment staff, who were amazing with our little boy Jacob.They worked hard to keep him amused everyday, He attended kids club, doing craft, arranging a party for a guest, even having his breakfast and lunch at their table.
They communicated through Google translate. But it worked.our granddaughter had a birthday whilst there and a birthday cake was left in our room for us. On departure we were given a courteous room, with clean towels. The Chatur caleta is under renovation, this did not affect our stay. is a place we would return to.
When renovation is finished, it will be amazing. The pools have a life guard, who will tend to any cuts or scratches or falls. The beach is approximately 10 minutes away, ours fed the chipmunks. We went to the aqua park, which was a good hour away by coach, with weather being hot, would recommend plenty of sunscreen, has there is no shelter. We had a lovely time. Thank you to all staff x
Billy r
5/5
September 5, 2022
Outstanding!
“We rated this hotel, very good staff, food nice, gym ok… thumbs up, close to beach, the entertainment was really good for kids, rooms kept clean, the staff do anything to make your holiday the best! Defo coming back again.”
“We rated this hotel, very good staff, food nice, gym ok… thumbs up, close to beach, the entertainment was really good for kids, rooms kept clean, the staff do anything to make your holiday the best! Defo coming back again.”
Yaynee
5/5
August 24, 2022
«My partner and I stayed for 3 nights and we were right to book this hotel. Quality price related, was the best in the area, all-inclusive perfect, to put something down perhaps that soft drinks and wines were not good at all, however there was a large buffet, if you did not like something there was much more to choose from ... »
Fran M.
10/10
May 14, 2020
«All the staff are very nice and very professional, they are always ready to assist you with a smile and detailed oriented, they make your stay fun and familiar. They all form a great team, their director Isidro, those responsible for catering Juan and Antonio and all their employees. The rooms adapted for disabled people are very spacious and well equipped. Good common areas and perfect cleaning. The meals are varied, of good quality and well presented. WE RECOMMEND AND WE WILL COME BACK SOON. ”
j0semanuel1957
5/5
March 2020
